Return and Refund Policy

1. Hassle-Free Returns and Exchanges
We want you to be completely satisfied with your purchase. If you are not happy with your greeting card for any reason, you can return or exchange it within 30 days of receipt—no fees or hidden charges.

2. 30-Day Free Return Period
You have 30 calendar days from the date you receive your order to initiate a return or exchange. After this period, unfortunately, we cannot accept returns or exchanges.

3. Return Shipping Costs
franktod.store covers the return shipping costs for all eligible returns and exchanges within the 30-day period. Please retain your return shipping receipt for reimbursement if applicable.

4. How to Return or Exchange
To start a return or exchange, please contact our customer service team with your order details:

Our team will guide you through the process and provide the return address.

5. Condition of Returned Items
Returned items must be in their original condition, unused, and with all original packaging intact. Cards with personalized or handwritten messages may not be eligible for return.

6. Refund Processing
Once we receive and inspect your returned items, we will process your refund within 7 business days. Refunds will be issued to the original payment method used at purchase.

7. Contact Us
If you have any questions or concerns about returns or refunds, please do not hesitate to contact us:

We are here to help and ensure your shopping experience is pleasant and worry-free.