Frequently Asked Questions (FAQ)

1. What types of greeting cards do you offer?
We offer a variety of greeting cards including birthday cards, wedding cards, Christmas cards, and cards for other holidays and special occasions.

2. What are the size and material of the cards?
Our cards are typically standard size, about 5×7 inches, made from high-quality thick paper to ensure a premium feel and print quality.

3. Do the cards come with envelopes?
Yes, every card comes with a matching envelope for easy mailing or gifting.

4. Can I customize the message on the card?
Currently, we offer pre-designed cards only and do not support personalized printed messages. However, you can handwrite your own message inside the card.

5. How can I be sure the card is suitable for the occasion?
Each card has a detailed description and preview images to help you choose the perfect design for birthdays, weddings, Christmas, or other events.

6. How long does delivery take?
Orders are usually shipped within 1-3 business days. Delivery time depends on the postal service in your area.

7. What if my card arrives damaged?
If you receive a damaged or defective card, please contact our customer support at support@franktod.store. We will arrange a replacement or refund for you.

8. Do you offer bulk purchasing?
Yes, we support bulk orders. Please contact us for special discounts and custom order options.

9. Are the cards gift-ready?
Our cards come in simple and elegant packaging, making them perfect for gifting.

10. What payment methods do you accept?
We accept major credit cards, PayPal, and other secure and convenient payment methods.